{"id":53822,"date":"2026-03-24T17:03:40","date_gmt":"2026-03-24T21:03:40","guid":{"rendered":"https:\/\/www.cooptel.ca\/coopteltv\/"},"modified":"2026-03-24T17:13:40","modified_gmt":"2026-03-24T21:13:40","slug":"coopteltv","status":"publish","type":"page","link":"https:\/\/www.cooptel.ca\/en\/coopteltv\/","title":{"rendered":"CooptelTV"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"384\" src=\"https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-1_en-1024x384.jpg\" alt=\"\" class=\"wp-image-53819\" srcset=\"https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-1_en-1024x384.jpg 1024w, https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-1_en-300x113.jpg 300w, https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-1_en-768x288.jpg 768w, https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-1_en-1536x576.jpg 1536w, https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-1_en-2048x768.jpg 2048w, https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-1_en-269x101.jpg 269w, https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-1_en-320x120.jpg 320w, https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-1_en-892x335.jpg 892w, https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-1_en-720x270.jpg 720w, https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-1_en-2000x750.jpg 2000w, https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-1_en-980x368.jpg 980w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<br><br><br><br><div class=\"h2 titre\">Highlights<\/div><br>\n\n\n\n<style>\n.coopteltv{\n\tcolor: #351e48;\n\tfont-size: 1.25rem;\n\tpadding-bottom: 0px;\n\tmargin-bottom: 10px; \n}\n.coopteltv-body li {\n\tcolor: #351e48;\n\tfont-size: 1.25rem;\n\tpadding: 10px;\n\tpadding-top: -10px;\n\tmargin-left: 50px;\n}\n\n<\/style>\n<p class=\"coopteltv\"> Our new solution will provide you with an enhanced experience, including:<\/p>\n<ul class=\"coopteltv-body\">\n\t<li>Improved picture and sound quality.<\/li>\n\t<li>A more intuitive and user-friendly guide.<\/li>\n\t<li>New features, such as the ability to rewind live channels up to 24 hours.<\/li>\n\t<li>Cloud storage, which protects your recordings in the event of damage or power outages.<\/li>\n\t<li>*Your recordings will be available on all your set-top boxes.<\/li>\n\t<li>Wireless connection available.<\/li>\n\t<li>Mobile app available (iOS\/Android) so you can listen to your shows wherever you go.<\/li>\n\t<li>You can rewind a program that is currently airing without subscribing to the recording option.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"384\" src=\"https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-2_reduced_en-1024x384.jpg\" alt=\"\" class=\"wp-image-53813\" srcset=\"https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-2_reduced_en-1024x384.jpg 1024w, https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-2_reduced_en-300x113.jpg 300w, https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-2_reduced_en-768x288.jpg 768w, https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-2_reduced_en-269x101.jpg 269w, https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-2_reduced_en-320x120.jpg 320w, https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-2_reduced_en-892x335.jpg 892w, https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-2_reduced_en-720x270.jpg 720w, https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-2_reduced_en-980x368.jpg 980w, https:\/\/www.cooptel.ca\/wp-content\/uploads\/2026\/03\/V2_banniere-2_reduced_en.jpg 1333w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<br><br><br><div class=\"h2 titre\">Frequently Asked Questions<\/div><br>\n\n\n\n<style>\n.accordion {\n\twidth: 100%;\n\tmargin-bottom: 20px;\n\tmargin-top: 20px;\n}\n\n.accordion-item {\n    border-bottom: 1px solid #ccc;\n    width: 100%;\n}\n\n.accordion-header {\n    display: flex;\n    justify-content: space-between;\n    align-items: center;\n    padding: 15px;\n    cursor: pointer;\n    background: #FFFFFF;\n    font-weight: bold;\n    transition: background 0.3s;\n}\n\n.accordion-header:hover {\n    background: #00d084;\n}\n\n.accordion-arrow {\n    transition: transform 0.3s ease;\n}\n\n.accordion-header.active .accordion-arrow {\n    transform: rotate(90deg);\n}\n\n.accordion-content {\n    max-height: 0;\n    overflow: hidden;\n    transition: max-height 0.3s ease;\n    background: #fff;\n    padding: 0 15px;\n}\n\n.accordion-content p {\n    margin: 15px 0;\n}\n<\/style>\n\n\n<div class=\"accordion\">\n\n    <!-- Repeat this block -->\n    <div class=\"accordion-item\">\n        <div class=\"accordion-header\">\n            How do I log in to my CooptelTV service?\n            <span class=\"accordion-arrow\">\u25b6<\/span>\n        <\/div>\n        <div class=\"accordion-content\">\n            <p>To connect a device to your CooptelTV service, you\u2019ll need a username and password when you first log in to a device. If you have a CooptelTV set-top box, this information can be found under the Settings > Devices > Add a New Device menu. If you\u2019ve lost this information, you can contact our technical support team to have new credentials issued.<\/p>\n        <\/div>\n    <\/div>\n\n    <div class=\"accordion-item\">\n        <div class=\"accordion-header\">\n            What if I want to replay a show?\n            <span class=\"accordion-arrow\">\u25b6<\/span>\n        <\/div>\n        <div class=\"accordion-content\">\n            <p>The Replay feature lets you watch TV channel content up to 24 hours after it airs, without having to record it. Due to contractual restrictions, this feature is not available for the following channels:<\/p>\n\t\t\t<p>AMI-Audio, AMI T\u00e9l\u00e9, AMI TV, Audio Canal M, Boomerang Network, Canal D, Canal Vie, Cartoon Network East, CMT, Crime and Investigation, Cin\u00e9Pop, CTV-Life, CTV News Channel, CTV Speed, CTV Wild, DejaView, Disney Channel, Exxxtasy, Flavour Network, France 24, Frissons, Investigation, Meteomedia, MovieTime, NFL Network, Noovo, OXYGEN TRUE CRIME, Plan\u00e8te, Playboy, Playmen, TFO, Treehouse, TSN-2 4 et 5, Showcase, Sportsman, Sportsnet 360, Sportsnet East, Sportsnet One, USA, W Network East, Weather Network, Z TV<\/p>\n        <\/div>\n    <\/div>\n\n    <div class=\"accordion-item\">\n        <div class=\"accordion-header\">\n            What is the recording capacity?\n            <span class=\"accordion-arrow\">\u25b6<\/span>\n        <\/div>\n        <div class=\"accordion-content\">\n            <p>With CooptelTV, you can now access your recordings from any compatible device (see Supported Devices). You can choose a recording capacity ranging from 100 to 500 hours, depending on your plan. These recordings are stored for up to 12 months.<\/p>\n        <\/div>\n    <\/div>\n\n    <div class=\"accordion-item\">\n        <div class=\"accordion-header\">\n            Can I transfer my recordings from my old set-top box to CooptelTV?\n            <span class=\"accordion-arrow\">\u25b6<\/span>\n        <\/div>\n        <div class=\"accordion-content\">\n            <p>When switching to CooptelTV, your recordings and schedules will be lost.  It is therefore important to reschedule your shows as soon as the service is set up.  A variety of content is also available on demand via the \u201cSeries\u201d menu.<\/p>\n        <\/div>\n    <\/div>\n\n    <div class=\"accordion-item\">\n        <div class=\"accordion-header\">\n            Which devices are supported by the new solution?\n            <span class=\"accordion-arrow\">\u25b6<\/span>\n        <\/div>\n        <div class=\"accordion-content\">\n            <p>CooptelTV is available on the following platforms:\n\t\t\t<ul>\n\t\t\t\t<li>CooptelTV Set-Top Box<\/li>\n\t\t\t\t<li>Smart TVs and Android TV devices<\/li> \n\t\t\t\t<li>Smart TVs and Google TV devices<\/li>\n\t\t\t\t<li>iOS for iPhone and iPad<\/li>\n\t\t\t\t<li>Android phone<\/li>\n\t\t\t<\/ul>\n\t\t\tMore platforms are coming soon.\n\t\t\t<\/p>\n        <\/div>\n    <\/div>\n\n    <div class=\"accordion-item\">\n        <div class=\"accordion-header\">\n            How do I use the new Google Cast feature?\n            <span class=\"accordion-arrow\">\u25b6<\/span>\n        <\/div>\n        <div class=\"accordion-content\">\n            <p>The Google Cast feature allows you to stream authorized content from a compatible device to a Google Cast-enabled device. To work properly:\n\t\t\t\t<ul>\n\t\t\t\t\t<li>Both devices must be connected to the same Wi-Fi network.<\/li>\n\t\t\t\t\t<li>Your smart device must support Google Cast.<\/li>\n\t\t\t\t\t<li>The selected content must be compatible with Google Cast.<\/li>\n\t\t\t\t<\/ul>\n\t\t\t<\/p>\n        <\/div>\n    <\/div>\n<\/div>\n\n<script>\ndocument.querySelectorAll(\".accordion-header\").forEach(header => {\n    header.addEventListener(\"click\", () => {\n        const content = header.nextElementSibling;\n\n        header.classList.toggle(\"active\");\n\n        if (content.style.maxHeight) {\n            content.style.maxHeight = null;\n        } else {\n            content.style.maxHeight = content.scrollHeight + \"px\";\n        }\n    });\n});\n<\/script>\n","protected":false},"excerpt":{"rendered":"<p>Highlights Our new solution will provide you with an enhanced experience, including: Improved picture and sound quality. 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