Given the high call volume for international calls on toll-free lines, our 1-888, 1-877 and 1-866 lines are overloaded.  For faster service, please call our local numbers:

  • Customer service: 450 532-2667
  • Technical support: 450 532-3141

Dear member,

Following the evolution of the COVID-19 situation, we have taken additional security measures to protect the health of our employees. Therefore please take note of the following changes:

  • Our Ste-Cécile-de-Milton business office will be closed until further notice.
  • No payment will be accepted at the counter of our business offices in Sherbrooke and Valcourt. You can pay your bill in one of the following ways:
    • By cash via our payment drop at 5521 chemin de l’Aéroport.
    • By credit card or by telephone
    • By check by mail or via our payment drop
    • By bank transfer, with your financial institution (no interac transfer is accepted)
    • By signing up for pre-authorized payment
  • The only people authorized to present themselves at our counters are those who will present themselves for:
    • Equipment exchange
    • Collecting equipment
  • We only accept 1 visitor at a time. Thank you for respecting a minimum of 2 meters with our agents.

**Please note that these changes are effective today**

Thank you for your understanding,
Marie-Eve Rocheleau, Managing Director

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