Technical support service

Technical support service

Technical support service

Configuration and connection

  • Game consoles
  • Television
  • DVD Player
  • Blu-ray Player
  • Home theatre
  • Smart house
  • Universal remote

Analysis of wireless zones

Internet network configuration on TV

Electrical wiring addition*

Connection of new equipment (modem, router, decoder)

Cost of service: 75 $ /hour, travel fees include 1 hour minimum.

Protection plan

This plan allows the customer to use this service as many times as he wants and to replace defective equipment under warranty from normal use

Cost of service: 250 $ /year***

Some restrictions apply
  • Installation of sockets with wiring outside the walls only.

  • No guarantee for the recovery and data retention. The service user must have saved his data (backup copy) prior to bringing his equipment in or having a technician go to his home.

  • Cooptel reserves the right and the discretion to offer a remote assistance service in some cases.

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