Soutien Archive

Support

You are not alone! If something goes wrong, our technician team is available Monday through Friday from 8 AM to 9 PM and Saturday from 9 AM to 7 PM, and Sunday from 9 AM to 6 PM at 1-866-532-2252.

Internet

Frequently Asked Questions

Documentation :

Procedure power failure to restore wireless decoders (Gigacenter)
Procédure récupération de dossiers Coopmail[french]
Cooptel email configuration on iPhone and/or iPad

Television

Frequently Asked Questions

Documentation :

Channel Guide
Guide de l’usager Télé – Minerva 5.7 [french]
Guide de l’usager Télé – Minerva 10
Amulet PVR
Kamais 7xm media receiver
Kamai 650M media receiver
Kamai 7B media receiver
Procedure power failure to restore wireless decoders
Amino Remote [french]
Nova Remote
Nova remote programmation tutorial
Universal Backlit remote [french]
Big button remote [french]
Go Services
Cooptel On Demand
Crave Application procedure
Procedure to Modify the Sleep Screen

Telephone

Frequently Asked Questions

Documentation :

Quick Guide – Enhanced Voicemail [french]
Telephony – User Guide
IP Relay Services 711
Business Telephony – User Guide[french]
IP Telephony[french]

Cooptel

Frequently Asked Questions

Documentation :

How to create a MonCooptel account
Utilisation de Mon Cooptel[french]
Tutoriel – Mon Cooptel[french]
Tutoriel – la vidéo sur demande[french]
User guide for hosting[french]
Understanding your invoice
equipment return procedure

Support222

Internet

Television

Telephone

Cooptel